How to recover a compromised Google Ads account
Do you suspect your Google Ads account has been compromised due to suspicious activity? Act fast to protect your budget and business by following these 4 essential steps to recover a compromised Google Ads account.
If you suspect unauthorized access or have been locked out, this guide walks you through the official Google recovery process. We cover how to spot suspicious activity, like unfamiliar ads or sudden spend increases, and the specific forms you need to fill out to get Google’s investigation team on the case. Don’t let a hijacked account ruin your PPC performance. Follow these steps immediately to reinstate your access.
What you will learn in this video:
• How to identify unauthorized changes in your account.
• The official process for recovering a hijacked Google Account.
• Where to find the compromised account reporting form.
• Expected timelines for Google’s investigation and account reinstatement.
Timestamps:
• 0:00 How to handle a Google Ads suspension
• 0:12 Step 1: Reviewing for unauthorized changes
• 0:27 Step 2: How to recover your Google Account (g.co/recover)
• 0:43 Step 3: Reporting your compromised account to Google
• 0:54 Step 4: Contacting your dedicated Account Manager
• 1:04 What to expect: Investigation timelines and next steps
Resources:
• Recover your Google Account: https://g.co/recover
• Official Google Ads Help Center: https://support.google.com
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