Behind today's AI revolution stands an invisible workforce: millions of data workers who painstakingly train artificial intelligence systems we all use. Many of them are based in the Global South, like Kenya. They are being exposed to traumatizing content and difficult work conditions, while earning a fraction of their counterparts in developed countries. But the tide is turning. These workers are breaking their silence, challenging the system, and demanding fair recognition in the world of AI.
0:00 A hidden workforce behind AI?
1:15 What’s life like for those training AI for the world?
2:29 Why does AI rely on human annotators?
3:37 How one data worker pushed herself to the brink
4:42 The dire work of a TikTok content moderator
7:10 A global underclass of digital workers
8:28 How the rise of large language models changed data annotation work
10:43 Why do data workers have to explain gruesome issues like cannibalism?
12:53 An invisible network of companies spanning the globe
14:48 Overnight, no more work
16:03 Researchers collect stories from data workers worldwide
18:33 Data workers in Nairobi unite to fight back
21:07 Stepping out of the shadows
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