Learning from Firefighters to Improve Systems Reliability - Kerim Satirli, HashiCorp
Almost seventy years ago, wilderness firefighters who reeled from major losses developed a set of rules with the goal of improving incident management. These rules came to be known as the "Ten Standard Firefighting Orders" and have been the authoritative way of preparing and training for critical operations. In this talk, Kerim explains how the systematic approach of these orders can be adapted to a software engineering context, with the ultimate goal of improving operational reliability and, in the case of an outage, limit damage to human operators and (IT) infrastructure.
Please note that slides are available here.
LINK TO SLIDES: https://speakerdeck.com/ksatirli/learning-from-firefighters-to-improve-systems-reliability