Record travel this holiday season means more delays and cancellations, but a well-designed airport can ease the flow of millions. Seamless passenger flow reduces confusion, makes airports more money and helps prevent delays. But how can check-in, going through security and dealing with TSA and terminal configuration be best optimized?
WSJ asked an architect to break down how airports can be built to better manage crowds.
Chapters:
0:00 Impact of increased travel
0:40 Landside: checking in
2:37 Going through security
4:38 Airside
5:38 Terminal configuration
7:04 Arrival areas
Pro Perfected
Experts in engineering and design break down a ubiquitous problem, examining how the world is built and what can make it better.
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