Talkdesk provides cloud-based customer contact center solutions for organizations across retail, financial services, and the public sector. The company focuses on improving customer experience through automation and AI-driven interactions.
Stuart Horne, Strategic Alliances Director at Talkdesk, explains how generative AI and agentic AI are changing contact centers by moving beyond scripted automation to more context-aware customer interactions that support human agents.
AWS helps Talkdesk access new AI capabilities, align with industry-focused sales teams, and support global go-to-market efforts. Watch to learn how Talkdesk uses AWS to build, launch, and scale AI-powered contact center solutions worldwide.
Subscribe to AWS: https://go.aws/subscribe
Create a free AWS account: https://go.aws/signup
Try AWS for free: https://go.aws/free
Connect with an expert: https://go.aws/contact
Explore more: https://go.aws/more
Next steps:
Explore on AWS in Analyst Research: https://go.aws/reports
Discover, deploy, and manage software that runs on AWS: https://go.aws/marketplace
Join the AWS Partner Network: https://go.aws/partners
Learn more on how Amazon builds and operates software: https://go.aws/library
Do you have technical AWS questions?
Ask the community of experts on AWS re:Post: https://go.aws/3lPaoPb
Why AWS?
Amazon Web Services is the world’s most comprehensive and broadly adopted cloud, enabling customers to build anything they can imagine. We offer the greatest choice of innovative cloud capabilities and expertise, on the most extensive global infrastructure with industry-leading security, reliability, and performance.
#AWS #AmazonWebServices #CloudComputing