Boeing was given 90 days to present regulators with an action plan to address quality-control issues at its 737 factory, following the Alaska Airlines door plug incident. There are multiple layers of inspection, handled by groups with different responsibilities and limitations, including Boeing quality inspectors, ODA members and FAA inspectors.
WSJ looks at how each layer in the process is meant to work and the issues each faces.
Chapters:
0:00 Boeing’s quality-control issues
0:45 Boeing Quality Inspectors
2:45 The ODA
3:59 The FAA
5:47 What’s changing?
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