Introduction to Cloud Contact Centers for New AWS Users | Amazon Web Services
Join a Worldwide Public Sector Solutions Architect to see how easy it is to launch a cloud contact center using Amazon Connect.
Learn more at: https://go.aws/home
Timestamps:
0:45 – Launching an Amazon Connect instance from the AWS Management Console
2:09 – Claiming a phone number for your new Amazon Connect instance
2:50 – Building your caller engagement experience using call flows
4:53 – Creating chat widget using Lex
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