How Telus transformed data analysis with Contact Center AI // TRAIN BRAIN

How Telus transformed data analysis with Contact Center AI

Learn more about Contact Center AI (CCAI) Platform → https://goo.gle/3GQz6Wj
With the power of Contact Center AI (CCAI), Telus Corp., a global leader in telecommunications, transforms raw data into actionable intelligence. Watch along as Telus demonstrates the advanced generative AI models by Google to drive out inefficiencies and reduce redundant workflows.
Chapters:
0:00 - Who is Telus Corp?
0:49 - CCAI Insights for corporate retail
1:43 - Telus Demo
3:34 - Summary
Subscribe to Google Cloud Tech → https://goo.gle/GoogleCloudTech
#ContactCenterAI #GoogleCloud

Google Cloud Tech

Helping you build what's next with secure infrastructure, developer tools, APIs, data analytics and machine learning....

Analyze audio in BigQuery with Speech-to-Text

Google Cloud Serverless: Accelerate your AI

Generative AI with Google Cloud for founders and startups

Analyze documents in BigQuery with Document AI

Easy and affordable access to GPUs for AI/ML workloads

Build AI apps on Google Cloud with LangChain

BigQuery vector search and embedding generation

What is GKE Enterprise?

Protecting workloads with Google Cloud next generation firewall

Google Cloud’s approach to generative AI

Analyze data in BigQuery using Gemini models

Vertex AI Search and Conversation: Wikipedia PDF Search Widget

How to replicate from MySQL to BigQuery with Datastream

How to create a Datastream Connection Profile

Google Cloud Storage: managing billions of objects

Generative AI app development with Cloud SQL for PostgreSQL

Accelerate time to market with Gemini in Apigee

Accelerate time to market with Gemini

What’s next with generative AI at Google Cloud in under 9 minutes

What’s next for data analytics in the AI era in under 7 minutes

Workload-optimized and AI-powered infrastructure in under 9 minutes

What's next for security professionals in under 4 minutes

Unlocking AI with a platform strategy in 10 minutes

Supercharge app dev with generative AI in under 7 minutes

What's next for Google Cloud databases in under 10 minutes

BigQuery data canvas overview

Google Cloud Next '24 Developer Keynote in under 10

Introduction to Gemini in BigQuery

Cloud NGFW Enterprise demo

2024 Developer Keynote recap with Kaslin Fields

2024 Developer Keynote recap with Chloe Condon

New posture and infrastructure as code protection

Thank you developers for a fun Cloud Next

Build generative apps faster with Vertex AI

Scaling your applications with Cloud SQL for MySQL

Can AI analytics be used with sports other than golf?

Building Gen AI apps with Google databases and cloud runtimes

How does AI for sports work?

Developer buzz in Innovators Hive

What's the idea behind Golf with Gemini?

2024 Developer Keynote recap with Richard Seroter

Maximizing Cloud SQL database availability

Use cases for Gemini Code Assist

Where can I find Google Cloud documentation?

Welcome to Cloud Next 2024 Las Vegas

We asked Googlers what surprises them the most about Google Cloud

Supercharge vector search with Spanner

Understanding event driven architecture

We asked Googlers for that magical Cloud feature

We asked Googlers for their top advice for Cloud beginners

We asked Googlers for their go-to learning resources

We asked Googlers for their most essential Cloud services

We asked Googlers for top beginner's tips

Cloud threat detection and response

What is Security Command Center?

Google security solutions

What is Security Command Center Enterprise?

We asked Googlers how AI has changed the way they work

We asked Googlers what cool projects they've built on Google Cloud

We asked Googlers about some hidden gems that all developers should know about

GCC Women+ Leaders: Tech Insights, Inspiration, and Advice ft. Blessing Nnachi

We asked Googlers which cloud services they use most frequently

We asked Googlers what their ideal Cloud development setup would look like

We asked Googlers how to get started with Cloud & AI

We asked Googlers what their favorite Cloud tool or tip is

Next 2024 at Las Vegas

Serverless Generative AI

Safe serverless deployments with Cloud Run

How Gen Digital uses CCAI for their enterprise

Google Cloud & Firebase: Two sides of the same coin

How to delete a project

Implementing caching in Apigee

Gamify your learning with The Arcade

Create a Custom Document Extractor with Document AI

Duet AI for Site Reliability Engineers (SRE)

Data sharing done right: Spanner Data Boost

Gemini 1.0 is here!

Duet AI for Cloud Database Engineers

Duet AI for Cloud Architects

A year of ABCs of #AI