In his recent article, author and reporter Charles Duhigg talks about how to become a “supercommunicator” at work — someone who can make meaningful connections with anyone, anytime.
One strategy he outlines is asking “deep questions.” A deep question asks someone to describe their beliefs, values, and experiences — things that go beyond the simple facts of their lives.
Questions about facts (“Where do you live?”) often lead to a conversational dead-end (I live in Boston). However, by rephrasing those questions (“What do you like about your neighborhood?”) you invite others to share who they are (“I love that it’s close to the city, because I really enjoy walking to the theater downtown.”).
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Adapted from “How to Become a Super Communicator at Work,” by Charles Duhigg.