Why "Winning" an Argument Is a Losing Strategy
We often go into disagreements trying to “win.” But when people feel cornered, they don’t concede. They disengage. The conversations that actually move things forward are the ones that make both people want to keep talking.
Listen to the full IdeaCast episode here: https://s.hbr.org/4tfvALz
Harvard Business Review
At Harvard Business Review, we believe in management. If the world’s organizations and institutions were run more effectively, if our leaders made better decisions, if people worked more productively, we believe that all of us — employees, bosses, custome...